Right of inspection of your personal records

When personal data about you is registered, you have the right to know what information about you the record contains. This is laid down by law in the Personal Data Protection Act. 

This law lays down strict rules governing the provision of registered data to you. The purpose of this law is to protect the interests of the consumer (the personal data must not fall into unauthorised hands), but also the interests of the organisation registering the information.

If you would like to know what information about you is held in the CIS database, you can find out by submitting a Request for Inspection.

You can request to inspect your information by filling in an online form. Once you have done so, you will receive a confirmation email which you must sign and return to this address by post along with a copy of a valid ID document:

CIS
T.a.v. Team Linage
PO Box 91627
2509 EE The Hague

NB: Your request will not be dealt with if you return the confirmation by email.

If you do not want to use the online form, you can print a copy of the Request for Inspection. After you have printed it, fill it in, making sure your personal details are clearly legible. Check that you have filled in the place and date and signed the form and that you have enclosed a copy of your valid ID document, and send it to the above address. 

NB: Your Request for Inspection will not be dealt with if it does not meet all the requirements (completed in full, accompanied by a copy of a valid ID document, and sent to our PO box address). 

CIS is required to check that the person who submits the request is actually the person to whom the information concerned relates. In order to establish this, we ask you to send us a copy of a valid ID document along with your Request for Inspection. We destroy this copy once we have checked your identity.

In order to avoid abuse of the copy of your ID document, we recommend always doing the following:

  • Mark your copy, stating the purpose for which it is intended and the date on which you provided it,  for example: ‘Request for Inspection CIS 1 February 2016’.
  • Obliterate your Citizen Service Number (BSN).
  • You can also hide your photo if you wish.

There is an official app (for Android, iOS and Windows phones) that you can use to make these changes to the copy of your ID document quickly and easily: www.kopie-id.nl 

By law, CIS must tell you whether there is any personal data about you in the CIS database by no later than 28 days after we receive your written Request for Inspection and the copy of your valid ID document. 

However, we aim to process your Request for Inspection within 10 days. 

If there is any personal data about you registered in the CIS database, you will receive a summary of the data along with information on its origin. This will tell you which insurance company or authorised agent registered the information about you and when.

You will also be informed if there is no personal information about you in the database.

You will find a description of why CIS processes this information, categories in which information is registered and who the information can be given to in the CIS privacy rules.